Gene's 5th Ave. Florist

What Customers Say

Gene's 5th Avenue Florist has garnered a reputation for excellence, evidenced by an impressive majority of five-star reviews. Customers consistently praise the florist for its beautiful arrangements and outstanding customer service. Many describe experiences where staff members, like Donatella and Lynne, went above and beyond to assist in selecting flowers or ensuring timely deliveries. For instance, one customer noted that flowers for a hospital patient were delivered within just half an hour, showcasing their efficiency.

Clients particularly love the quality of the flowers, with descriptions including “absolutely stunning,” “gorgeous,” and “fresh.” One reviewer highlighted the florist's ability to brighten someone’s day, reflecting the positive impact their arrangements can have.

However, not all feedback is glowing. A couple of one-star reviews mention issues with delivery and customer service, particularly regarding missed deliveries and poor communication during critical moments, such as a funeral arrangement order.

What sets Gene's apart is its focus on personalization and attention to detail. Many customers have returned repeatedly, praising the quality and unique designs, while noting that the staff’s friendliness makes the experience memorable. Overall, Gene's seems to be a reliable choice for anyone seeking exceptional floral arrangements in Naples.