Brimmer's Custom Decor

What Customers Say

Brimmer's Custom Decor has garnered a mix of praise and criticism from customers, highlighting both its strengths and areas for improvement. On the positive side, many clients have praised the quality of decorations and the professionalism of the staff. For instance, several reviews from long-term clients emphasize their satisfaction with the team's attention to detail and the impressive holiday displays that have become a cherished tradition in their communities. One client noted, "The decorations throughout the Clubhouse and community look amazing year after year," highlighting the consistent quality Brimmer's delivers.

However, a significant number of one-star reviews point to issues with management and staff professionalism. Customers frequently mention a rude manager, with one reviewer recounting an unpleasant encounter at a gas station involving a Brimmer's employee. This has led to dissatisfaction regarding customer service, overshadowing the otherwise commendable aspects of the company.

While Brimmer's shows promise with its design expertise and friendly staff—evident in glowing reviews like those from an HOA manager and a general manager—potential clients should be aware of the mixed feedback regarding service interactions and responsiveness. If you're considering Brimmer's for your decorating needs, it might be wise to prepare for a potential hiccup in communication, while still expecting beautiful results.