Arts and Flowers by Ruby LLC

What Customers Say

Arts and Flowers by Ruby LLC garners both passionate praise and significant criticism from its clientele, presenting a mixed reputation that potential customers should consider. Many customers express delight over the artistry and freshness of the arrangements. For instance, one customer marveled at a bouquet designed for their mother’s birthday, noting it was unparalleled in beauty. Multiple reviews highlight the courteous delivery personnel and prompt service, particularly for same-day orders.

However, this positive feedback starkly contrasts with a substantial number of complaints concerning delivery mishaps and poor customer service. Frustrated customers describe instances where flowers were left outside in sweltering weather, leading to wilting and waste. A common critique involves the lack of communication; several customers reported unreturned calls and unfulfilled delivery promises, such as missed arrangements intended for special occasions.

In summary, while Arts and Flowers excels in creating stunning floral displays, potential customers should exercise caution regarding delivery reliability and customer service aspects. If you decide to order, it may be wise to plan ahead and confirm details explicitly to mitigate risks associated with poor communication or unexpected delivery issues.