Publix Super Market at Central Shopping Center

What Customers Say

Customers have mixed feelings about Publix Super Market at Central Shopping Center, with notable strengths and weaknesses. On the positive side, many patrons appreciate the store's cleanliness, organization, and friendly staff. Reviewers often highlight their satisfaction with the fresh produce, bakery, and deli offerings. For example, one customer praised the bakery staff for their help during a birthday cake emergency, while another noted the well-stocked produce section. With 27 five-star ratings, many find it easy to navigate and generally commended for being a reliable shopping destination.

However, critique surfaces in reviews primarily focusing on service quality. Several customers reported long lines and slow service at the deli, stating they often waited excessively for sandwiches, which can be frustrating, especially during busy times. Issues with customer service further impacted some experiences; complaints ranged from unhelpful cashiers to a lack of responsiveness from management regarding grievances. One customer recounted a particularly disappointing return experience where they felt the staff was dismissive.

In summary, while the store excels in cleanliness and product quality, potential shoppers should be prepared for possible delays and less-than-stellar customer service during peak hours. If you're seeking quick, friendly service, it may be wise to visit during quieter times.