Florist, Bakery, Beer store, Deli, Supermarket, Grocery store, Seafood market, Wine store
Supermarket chain with a wide selection of groceries, plus deli & bakery departments.
The Publix Super Market at Midway Plaza garners a mix of praise and criticism in customer feedback, which paints a nuanced picture of the shopping experience. Many customers laud the store's cleanliness and organization, noting that it feels inviting and well-maintained. Positive remarks often highlight the “pleasant and professional staff,” with specific employees like Isa receiving accolades for their exceptional service during self-checkout assistance. Customers appreciate the fresh produce and the popular “buy one get one” promotions, making it a go-to for value shoppers.
However, dissatisfaction arises mostly from inconsistent customer service experiences. Several reviewers report unfriendly cashiers and poor handling of checkout issues, with one customer recounting a distressing experience with an unsympathetic employee. Additionally, concerns about the presence of homeless individuals in-store and a perceived lack of action from management have raised eyebrows among some patrons.
In summary, while many find Midway Plaza Publix a gem for quality groceries and helpful staff, the experience can be marred by occasional negative interactions. If you’re considering this location, expect a pleasant atmosphere but remain cautious about the variability in customer service.