Publix Super Market at Pompano Plaza

What Customers Say

At Publix Super Market in Pompano Plaza, customer experiences can be quite varied. Upon entering, visitors often note the store's cleanliness and welcoming atmosphere, creating an inviting first impression. Many customers appreciate the friendly demeanor of the staff, highlighting employees like Sandra at customer service, who have received commendations for their professionalism and approachability.

However, some shoppers express frustration, particularly in the deli section where delays and a lack of assistance can lead to long wait times. Instances of inefficient service, especially when trying to place orders, detract from the overall experience. Recently, several patrons voiced concerns over poorly filled online orders, lack of staff training, and issues with product quality, such as spoiled goods in the bakery and produce sections.

Despite these challenges, the store's array of weekly specials and well-maintained environment generally earn high praise. While some customers lament the rising prices, many still favor Publix for its clean layout and helpful staff. The balance of exceptional service alongside occasional operational flaws shapes a complex shopping experience that keeps customers returning, though some have chosen to seek alternatives.