Publix Super Market at Plantation Towne Square

What Customers Say

Customers' experiences at Publix Super Market at Plantation Towne Square highlight a mix of highs and lows, creating a complex picture of this location.

On the positive side, many patrons are drawn to the store's cleanliness and the warmth of its staff. Reviewers frequently mention friendly service, with individuals like Theresa standing out for their helpfulness. Shoppers appreciate the wide selection of products and the appealing BOGO deals, making grocery shopping enjoyable for many. Positive comments about the pharmacy service further underscore the store's overall pleasant atmosphere.

However, there's a noticeable frustration among customers regarding deli service, particularly concerning online orders. Multiple reviews complain about long wait times for deli items, with some customers reporting over an hour wait for pre-ordered subs. This inconsistency seems to tarnish the shopping experience for regulars, who express disappointment when their expectations aren't met. Additionally, issues with inventory, including out-of-stock items and poor customer service management in high-demand areas, are recurring themes.

While the store offers a friendly environment and good selection, the deli department’s service needs significant improvement to match the quality of the overall shopping experience. This divergence may lead some to reconsider frequent visits, especially during busy times.