Publix Super Market at Jacaranda Plaza

What Customers Say

The Publix Super Market at Jacaranda Plaza stands out for its friendly and helpful staff, who are frequently praised for providing excellent customer service. Many customers describe the store as clean, well-organized, and welcoming, contributing to a generally enjoyable shopping experience. For instance, one reviewer highlighted the availability of self-checkout, making the shopping process even smoother.

However, the store faces notable criticism, particularly regarding its deli department and wait times. Some customers have expressed frustration about inconsistent product availability, especially chicken items, leading to lengthy waits and dissatisfaction. For example, a customer detailed a frustrating experience waiting for chicken only to be given the wrong order after a lengthy delay. This mixed feedback suggests that while the general atmosphere is positive, the deli operations need significant improvement.

Additionally, some shoppers feel that prices are on the higher side compared to competitors, which can be a deterrent for those looking for better bargains. Despite this, many patrons remain loyal, highlighting the store's overall ambiance and staff friendliness, indicating that the positives often outweigh the negatives for regular shoppers at this location.