Edible Arrangements

What Customers Say

Edible Arrangements has received mixed reviews, creating a notable divide among customers. Positive feedback often highlights excellent customer service, especially from staff members like Janice and Chorae, who have gone the extra mile to ensure satisfaction. Customers frequently mention their appreciation for the freshness and presentation of the fruit arrangements, with some claiming their gifts were delivered promptly and beautifully arranged.

However, the negative experiences dominate a significant portion of the feedback. Many customers report receiving fruit that was moldy or overripe, which led to disappointment, particularly on special occasions like Mother's Day and Valentine's Day. Instances of poor communication and customer service—such as not returning calls or being rude—are also recurring themes. Some customers have felt that the staff was overwhelmed during peak times, resulting in delayed or incorrect orders.

The standout attributes of Edible Arrangements are its creative offerings and the pleasant experiences of those who received fresh, well-prepared gifts. Nevertheless, potential customers should be cautious, given the frequency of complaints surrounding quality control and service discrepancies. If planning a purchase, it might be wise to verify the delivery details and be prepared for possible issues with order fulfillment.