Century Florist

What Customers Say

The customer experience at Century Florist seems to be quite a mixed bag, with a clear divide between satisfied customers and those feeling deceived. For those who have enjoyed their service, the highlights include fresh, beautiful flowers, accommodating staff, and reliable deliveries. Happy customers often mention how helpful and professional the staff members, like Joel, are, with some praising the quick turnaround times, especially for last-minute orders. Many express appreciation for the personal touch, such as thoughtful suggestions and follow-ups.

On the flip side, a significant number of reviews reveal deep frustration. Numerous customers report receiving arrangements that did not match their orders, were of poor quality, or even arrived dead. The issues extend beyond the products; several mentioned concerning customer service experiences, such as unresponsiveness and rudeness when attempting to resolve complaints. Instances of locked doors during business hours and misleading claims about the availability of flowers have further tainted their reputation. Overall, while some find joy in their service, many others caution against the inconsistencies and potential pitfalls of ordering from Century Florist.