The Flower Shop of Margate

What Customers Say

At The Flower Shop of Margate, customers typically enjoy a warm and welcoming atmosphere that translates into a delightful shopping experience. Upon entering the shop, patrons are greeted by friendly staff, eager to assist with every floral request, whether it’s a last-minute surprise or a carefully planned arrangement. Many reviews highlight the exceptional service, with individuals praising the staff's willingness to go above and beyond, often crafting arrangements that exceed expectations.

However, not every interaction has been seamless. A few dissatisfied customers reported issues with delivery promises, specifically for special occasions like Valentine’s Day, leading to disappointment when orders were late or incomplete. Such experiences have left some feeling frustrated, especially when expectations were high.

On the positive side, the quality of the flower arrangements generally receives high marks, with many describing the bouquets as stunning and fresh. Customers appreciate the wide selection and the ability to request custom designs, which are often beautifully executed. Overall, while The Flower Shop of Margate excels in customer service and floral creativity, maintaining consistent delivery performance remains a vital area for improvement.