A Royal Bloom Flowers & Gifts

What Customers Say

At A Royal Bloom Flowers & Gifts, the customer experience is characterized by a mix of delightful service and occasional frustrations. Many patrons rave about the friendly and accommodating staff, particularly praising Lorene, the proprietor, for her creative floral arrangements and attentiveness to specific requests. For instance, customers often share positive experiences regarding last-minute orders and personalized designs, such as stunning arrangements for both joyous occasions and somber events, like funerals.

However, not every interaction has been smooth. Some reviews highlight instances of poor customer service, particularly with phone interactions. A few customers recounted experiences with a rude staff member, which left them feeling unwelcome and undervalued, especially when inquiring about orders. This disparity in service creates a juxtaposition; while many feel cherished and appreciated, others have encountered dismissive attitudes that tarnish their overall impression.

In summary, while A Royal Bloom is celebrated for its beautiful flowers and thoughtful service, potential customers should be aware that communication might vary, particularly during busy times like holidays. Overall, many leave feeling satisfied and eager to return, making it a popular choice for floral needs in the community.