Joan's Florist

What Customers Say

Joan's Florist stands out for its exceptional customer service, artistic floral arrangements, and a welcoming atmosphere, as reported by many satisfied customers. A recurring theme in the reviews is the friendly, personalized service provided by staff members, particularly Debbie and Nancy. Customers describe feeling like family, with one reviewer appreciating how Debbie read their mind when creating a centerpiece for a special event.

The quality of the arrangements receives consistent praise, with many noting the freshness and beauty of the flowers. For instance, one customer shared how their mother was thrilled with a bouquet for her birthday, highlighting both the exquisite arrangement and the delightful scent. Another reviewer emphasized the intricate attention to detail, particularly for significant occasions like weddings or memorials.

Nevertheless, feedback is not entirely positive; a few customers encountered issues with order fulfillment. One individual reported receiving a subpar arrangement on a birthday order, while another mentioned a rude experience over the phone. These critiques, though few, suggest a need for vigilance in maintaining service standards.

Overall, if you're considering Joan's Florist, you can expect a high level of customer care, beautiful arrangements, and a supportive team committed to meeting your floral needs. However, it's wise to clarify your preferences clearly to avoid any potential mix-ups.