Florist
At Bellissimo Preserved Roses & Flowers Wholesale, the customer experience is a mixed bouquet of satisfaction and frustration, as reflected in the reviews. Upon entering, or when placing an order online, customers are greeted by an expansive selection of high-quality flowers, particularly preserved roses from Ecuador and Colombia. Many shoppers rave about the beauty and freshness of the blooms, often noting the impressive variety of colors available.
However, not all experiences blossom seamlessly. One customer expressed disappointment over receiving the wrong rose color. Despite the exquisite quality of the product, this reviewer encountered a significant hiccup with customer service, as the resolution offered was insufficient for their urgent needs. That said, others highlight the speedy delivery service and the option to preview flowers through photos, which enhances the online shopping experience.
The primary drawback appears to be the lack of a physical retail space, as customers miss the opportunity for in-person browsing. Ultimately, Bellissimo boasts a reputation for beautiful products but needs to refine customer service protocols to ensure that every customer's needs are met promptly and accurately. This balance of praise and critique makes it a shop worth considering for preserved florals, but with a caveat regarding order fulfillment.