Luxe Flower Box

What Customers Say

Luxe Flower Box certainly leaves a lasting impression with its vibrant offerings and dedicated customer service. Customers rave about the freshness and beauty of the flowers, with many highlighting specific arrangements like black and purple hydrangeas and stunning peonies. One reviewer even praised the florist for sending pictures of their order, adding a personal touch to the experience. The staff, particularly Elena, often receives glowing reviews for being friendly, attentive, and responsive, making the ordering process smooth and enjoyable.

However, not all experiences have been perfect. Some customers reported issues with delivery times, especially around busy periods like Valentine’s Day, and a few expressed disappointment with the quality of the arrangements compared to expectations. Communication hiccups have also been mentioned, particularly regarding order substitutions and delivery confirmations.

Despite these concerns, the overwhelming sentiment is positive, with numerous customers stating they would return for future orders due to the beauty of the flowers and the exceptional service. So, if you're looking for a florist that combines gorgeous blooms with a personal touch, Luxe Flower Box is definitely worth considering—just be sure to plan ahead during peak seasons!