Publix Super Market at Laguna Isles

What Customers Say

The Publix Super Market at Laguna Isles garners high praise for its exceptional customer service and cleanliness. Many reviews highlight the friendliness and attentiveness of the staff, with comments like "amazing customer service" and "very friendly people" frequently mentioned. Shoppers appreciate that staff members actively assist them in finding items, making the experience feel personal and enjoyable. For instance, one customer shared a positive experience after staff helped locate a specific item, showcasing the helpfulness that sets this location apart.

However, some feedback indicates areas for improvement. A handful of customers reported issues with product freshness, citing instances of rotten produce. One reviewer expressed frustration over a deli order mishap, leading to a disappointing breakfast for their children. There are also concerns about stock levels and product availability, with a few mentioning that certain items were lacking or not adequately managed.

Despite these critiques, the overall sentiment remains overwhelmingly positive. Customers appreciate the well-organized layout and cleanliness of the store, often remarking on its less crowded atmosphere compared to other locations. When choosing a florist, consider the Laguna Isles Publix for its strong emphasis on customer service, but be mindful of occasional product availability issues.