Publix Super Market at Village of Oriole Plaza

What Customers Say

At Publix Super Market in the Village of Oriole Plaza, customers express mixed feelings, with a notable division between praise and criticism. On one hand, many appreciate the friendly and polite staff, particularly cashiers like Kiki and Belinda, who often go above and beyond to assist shoppers. The store is frequently described as clean, well-organized, and stocked, making it a comfortable place to shop. A regular highlight mentioned is the deli, where items like coleslaw and fried chicken receive rave reviews.

However, several recurring issues tarnish the overall experience. Many customers have noted problems with cleanliness, particularly in the produce section, and concerns about the staff's attentiveness. There are complaints about grumpy cashiers and a lack of communication, which can detract from the customer experience. Price sensitivity is a recurring theme, with some shoppers deeming the prices inflated compared to competitors like Aldi or Winn-Dixie.

Atmosphere-wise, while the store has a pleasant layout, there are complaints about the music and sometimes distracting staff conversations. Overall, while the store retains a loyal customer base due to strong service and product quality, significant attention to staff training and cleanliness could be beneficial in addressing the negative feedback.