Edible Arrangements

What Customers Say

Edible Arrangements stands out for its exceptional customer service and high-quality products, as evidenced by numerous glowing reviews. Customers frequently commend specific employees, like Doris and Aneli, for their attentiveness and willingness to go above and beyond to ensure a pleasant experience. Many also highlight the freshness and visual appeal of the arrangements, which serve as a unique alternative to traditional flowers for gifts. For instance, several patrons raved about the large, juicy chocolate-covered strawberries and well-crafted arrangements that brought joy to special occasions.

However, not all feedback is positive. Some customers expressed disappointment with poor delivery experiences and issues like melted arrangements or items arriving in subpar condition. Instances of unresponsive customer service have also been reported, particularly regarding follow-ups after complaints. For example, one reviewer detailed an incident where their daughter’s birthday delivery was mishandled, leading to frustration and lack of communication regarding the order status.

Despite the mixed reviews, it's clear that when orders are executed well, the experience can be delightful. If you decide to choose Edible Arrangements, consider visiting the Delray Beach location, which receives consistent praise for its reliability and customer care. This may help mitigate the risk of poor experiences reported at other locations.