Publix Super Market at Hillsboro Square

What Customers Say

At Publix Super Market at Hillsboro Square, customer experiences vary widely, with notable strengths and frustrations. Upon entering, shoppers are often greeted by a bright, clean environment, stocked with a wide variety of products. Many patrons appreciate the helpful, friendly staff who are readily available to assist with inquiries, enhancing the shopping experience significantly. This positive atmosphere is emphasized by repeated mentions of the store's cleanliness and organization, making it a preferred location for many.

However, not all experiences are positive. Some customers express frustration with higher prices, citing that items can cost more than at other stores. Additionally, complaints about the deli service are prevalent; customers have encountered rude staff, slow service, and issues with product freshness, particularly with fried chicken and subs. Miscommunication within departments and problems related to promotions and receipts have also left some shoppers disillusioned.

Despite these issues, the supermarket remains popular, with a majority rating their experience positively. Many enjoy the quality of food, especially in the bakery and deli sections, and commend the overall convenience of the location, though excessive begging in the parking lot is a concerning downside for some visitors. Overall, while the store has its flaws, many continue to frequent it for its excellent selection and staff service.