Publix Super Market at Shenandoah Square

What Customers Say

At the Publix Super Market located in Shenandoah Square, customers generally enjoy a pleasant shopping experience characterized by friendly staff, a wide selection of products, and a clean environment. As customers enter, they find a familiar Publix layout, which many appreciate for its organization and ease of navigation. The store is well-stocked, with high-quality produce and a bakery that receives rave reviews. Many patrons highlight the excellence of the much-loved Pub Subs, often stating they are among the best around.

However, not all experiences are flawless. Some customers express frustration over the store's parking issues, especially during heavy rains, which can lead to flooding. A few reviewers noted occasional lapses in customer service, particularly involving specific staff members, suggesting that more consistent training might be beneficial. Additionally, the deli service has drawn criticism, with some customers feeling that online orders are mishandled in favor of walk-ups.

On the whole, while a majority of shoppers praise the store for its quality and service, there are areas identified for improvement. Regular customers appreciate the nostalgia of the store despite its outdated elements and have voiced a desire for renovations.