Publix Super Market at Beachway Plaza

What Customers Say

Publix Super Market at Beachway Plaza garners a mix of praise and criticism, reflecting varied customer experiences. On the positive side, many shoppers laud the store's cleanliness, friendly staff, and high-quality produce. For instance, customers consistently highlight the deli staff as being exceptionally knowledgeable and helpful, which seems to surpass the service found at other locations. A shopper noted, "The deli is amply staffed with friendly, skilled employees," while another appreciated the overall pleasant shopping environment.

However, not all feedback is glowing. A significant number of customers expressed dissatisfaction with staff interactions, particularly highlighting rude cashiers and unresponsive management. Complaints about long wait times at the deli and hot food areas were also common, with one shopper recounting their 30-minute wait only to leave empty-handed. Such experiences detract from the overall customer service reputation, as seen in reviews describing terrible management and poor customer relations.

Despite these mixed experiences, the store remains a popular choice for many who value its convenience and product offerings. For someone considering Publix, it's clear that while the fresh produce and friendly staff can enhance the shopping experience, occasional lapses in service may require consideration.