Publix Super Market at Coral Landings II

What Customers Say

At Publix Super Market in Coral Landings II, customer experiences are quite polarized, showcasing both commendable service and critical issues. Many shoppers celebrate the store's cleanliness and well-stocked shelves, with one patron praising the “beautiful store in a great location.” The deli staff are often highlighted for their creativity and attention to detail, as illustrated by a customer who lauded Anfernee for crafting a “masterpiece” of a sandwich.

However, not all reviews reflect the same enthusiasm. Some customers expressed disappointment over inconsistent service, particularly in the deli, where complaints about unsanitary practices and rude behavior have emerged. One shopper noted an experience where a staff member at the deli rolled her eyes and responded dismissively when asked for modifications. This inconsistency seems to stem from a few staff members, as several other reviews consistently commend the friendly, helpful nature of the cashiers and floor staff.

Additionally, issues with online orders have been reported, indicating a need for better communication and reliability in fulfilling customer requests. While many appreciate the competitive pricing and the classic Publix atmosphere, there is a call for management to address these recurring service challenges, particularly in the deli, to ensure that every visit meets the high standards expected from the brand.