Publix Super Market at Quantum Village

What Customers Say

At Publix Super Market in Quantum Village, customer experiences vary widely. Upon entering the store, patrons often notice its cleanliness and organization, which many describe as a hallmark of Publix. Friendly staff members frequently enhance the shopping experience, making interactions enjoyable. For example, customers rave about employees like George at the deli, who bring humor and friendliness to the counter.

However, mixed reviews emerge regarding the deli and hot food options. Some customers express disappointment with overcooked or poorly maintained food items, such as dry rice and old chicken. Others have encountered issues with customer service, particularly in the deli, where some felt ignored or mistreated by staff. Specific complaints included lengthy delays for online orders and a lack of cashiers during busy periods, leading to frustration among shoppers.

Pricing is another point of contention. While many appreciate the quality of products, others claim that prices—especially for organic items—are higher than expected, sometimes increasing without notice. Despite these challenges, a large group of loyal patrons continues to view Publix as their go-to grocery store, often citing its pleasant atmosphere and wide selection of goods. Overall, while the store generally maintains a positive reputation, areas for improvement persist.