Publix Super Market at Boca Village Square

What Customers Say

Walking into the Publix Super Market at Boca Village Square elicits mixed feelings among customers. Many appreciate the store’s cleanliness and organization, often commenting on the friendly staff. The ambiance is welcoming, with some praising it as one of their favorite Publix locations in Florida. Customers frequently mention the quality of the products, especially in the bakery and deli, where some employees have been praised for their speed and helpfulness.

However, frustrations run deep as well. Numerous reviews highlight issues with rude cashiers and poor customer service, with one customer expressing dissatisfaction over a negative experience with a manager who lacked professionalism. Additionally, several shoppers have voiced concerns about expired or low-quality products, from rancid meats to bugs in dry goods, leading to disappointment and distrust. Long wait times at checkout have added to the complaints, particularly during busy hours when insufficient registers are open.

Overall, while the store boasts many loyal patrons who enjoy its offerings, the experience can be marred by inconsistent service and product quality, leaving some customers feeling disheartened. Balancing good products with less-than-stellar service, Boca Village Square's Publix seems to have room for improvement.