New York Floral Design

What Customers Say

At New York Floral Design, the customer experience is characterized by a warm, welcoming atmosphere and an impressive commitment to exceptional service. Upon entering, patrons are greeted by a friendly team, often led by the personable owner, Hilton. Customers frequently rave about the knowledgeable staff, who are adept at translating floral visions into stunning creations. From wedding arrangements to simple bouquets, the quality of flowers and creativity in design are consistently highlighted, making each order memorable.

However, the shop isn't without its critics. A few customers expressed disappointment when their expectations didn't align with what was delivered—particularly with sympathy baskets that were perceived as lacking in quality. Such instances of inconsistency can cast a shadow on an otherwise stellar reputation.

Nonetheless, the overwhelming sentiment is one of satisfaction, with many praising the quick turnaround on orders and the personal touch often extended by the staff. Whether orders are urgent or planned well in advance, customers appreciate the attentiveness and genuine care that New York Floral Design extends, ensuring they leave with beautiful arrangements that celebrate any occasion.