House of Lilac

What Customers Say

House of Lilac stands out in the competitive floral market largely due to its exceptional service and artistry, as highlighted by numerous customer reviews. Clients frequently praise the team led by Nikki for their creativity and attentiveness, noting instances where floral arrangements were customized to perfectly match brand colors for corporate events and celebrations. For example, one satisfied customer mentioned that the custom bouquets created for a TikTok event were a highlight of the evening.

Moreover, the ordering and delivery processes receive high marks, with customers appreciating timely arrivals and seamless handling of last-minute requests, such as those for weddings and special occasions. Many reviewers express delight over the quality of the flowers, often stating they are among the most beautiful they've ever seen.

However, a few critiques emerged, particularly regarding perceived discrepancies between the expectations set by online images and the actual products delivered. While some customers were disappointed with the size or quality of the arrangements, House of Lilac's overall feedback remains overwhelmingly positive. It's also worth noting that a couple of reviews mentioned lapses in customer service, though these seem to be outliers in an otherwise stellar record. Overall, those seeking a florist in Miami would likely find House of Lilac a reliable choice, blending artistry with dedicated service.