Publix Super Market at Delray Square

What Customers Say

At Publix Super Market in Delray Square, customer experiences reflect a mix of satisfaction and frustration. Many shoppers praise the store for its cleanliness, well-stocked shelves, and friendly staff, often highlighting the excellent customer service provided by employees like Mavis and the pharmacy team. The variety of products is another strong point, with some customers especially enjoying the quality of prepared foods and the availability of organic options.

However, not all feedback is positive. Several complaints center on the deli and bakery departments, where customers report unprofessional behavior, rudeness, and slow service. Issues such as long wait times and a lack of staff availability during busy periods have led to dissatisfaction, with some shoppers noting that the atmosphere can feel negative due to employee attitudes.

Pricing is another recurring concern; while many appreciate the offerings, some feel that prices are significantly higher compared to other supermarkets, which could affect perceptions of value. Additionally, parking is frequently described as inadequate, complicating the shopping experience.

In summary, while Publix at Delray Square has a solid reputation for quality and service, there are notable areas for improvement, especially regarding employee demeanor in certain departments and overall pricing strategies.